Effective Date: 05/02/2025
- Introduction
1.1 KPS Digital (“KPS Digital,” “we,” “us,” or “our”) is committed to handling all Personal Information in a secure and responsible manner.
1.2 This Privacy Policy outlines how we collect, use, disclose, and protect Personal Information under the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and, where applicable, the Privacy and Data Protection Act 2014 (Vic).
1.3 By accessing or using our services, you consent to the terms of this Privacy Policy. - Definition of Personal Information
2.1 “Personal Information” means information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether the information is true or not and whether recorded in a material form or not.
2.2 This may include your name, contact details, and any other information that could reasonably identify you. - Collection of Personal Information
3.1 Types of Information Collected
Contact Details: Name, address, phone number, and email address.
Transactional Information: Records of services you have inquired about or purchased from us.
Usage Data: Your IP address, browser type, referral source, and interactions with our website (including the use of cookies and similar technologies).
3.2 Methods of Collection
Direct Collection: We collect Personal Information when you complete forms, contact us directly, or otherwise provide details to us.
Automated Collection: We use cookies, web beacons, and similar technologies to gather information about your usage of our website.
3.3 Sensitive Information
We will only collect Sensitive Information (e.g., health or biometric information) where required for our functions or activities, and only with your explicit consent or if otherwise permitted by law.
- Use of Personal Information
4.1 Primary Purposes
Provision of Services: To respond to your inquiries, provide requested services, and communicate with you about those services.
Business Operations: For internal record-keeping, administrative, invoicing, and account management purposes.
Marketing and Promotions: To inform you about our services, offers, and updates, provided you have not opted out.
4.2 Secondary Purposes
Analytics and Improvement: We analyze Usage Data to improve our website, services, and user experiences.
Legal Obligations: We may use or disclose Personal Information where required by law, regulation, or court order.
- Disclosure of Personal Information
5.1 Service Providers and Contractors
We may disclose Personal Information to third-party service providers (e.g., IT support, payment processors, marketing agencies) who assist us with our operations and are bound by confidentiality obligations.
5.2 Legal Compliance
If required by law or in good-faith belief that such action is necessary to comply with legal processes, protect our rights or property, investigate fraud, or protect the safety of individuals, we may disclose relevant information.
5.3 Cross-Border Disclosures
Where Personal Information is transferred outside of Australia, we will take reasonable steps to ensure the recipient adheres to privacy obligations equivalent to those under Australian law.
- Data Security and Storage
6.1 Security Measures
We implement industry-standard security measures, including encryption, firewalls, secure servers, and access controls, to protect against unauthorised access, modification, or disclosure of Personal Information.
6.2 Retention Period
We retain Personal Information only as long as is necessary for the purposes set out in this Privacy Policy or as required by law. We then securely destroy or anonymise the data.
- Cookies and Tracking Technologies
7.1 Use of Cookies
We use cookies to enhance your experience, analyse site usage, and improve our offerings. You may choose to disable cookies via your browser settings, but some features of our website may not function properly without them.
7.2 Analytics Tools
We may use third-party analytics services (e.g., Google Analytics) that place cookies on your device to help us understand how users interact with our website.
- Access and Correction of Personal Information
8.1 Access
You have the right to request access to any Personal Information we hold about you. We will provide it in accordance with the Privacy Act 1988 (Cth) and relevant Victorian privacy legislation.
8.2 Correction
If you believe any Personal Information we hold is inaccurate, out of date, or incomplete, please contact us. We will take reasonable steps to correct that information.
- Your Rights and Choices
9.1 Opt-Out
You may opt out of receiving marketing materials from us at any time by following the unsubscribe instructions in the communication or by contacting us directly.
9.2 Complaints
If you have a complaint about our privacy practices, please contact us using the details provided below. We will respond as soon as practicable, and if you are not satisfied, you may contact the Office of the Australian Information Commissioner (OAIC) or the Victorian Information Commissioner, as relevant.
- Links to Third-Party Websites
10.1 Our website may contain links to external websites. These sites are not governed by this Privacy Policy, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any linked sites you visit. - Changes to this Privacy Policy
11.1 We may revise this Privacy Policy from time to time by updating this page. Any changes become effective upon posting, and your continued use of our services signifies your acceptance of the updated policy. - Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please reach out using the details below:
KPS Digital
Email: k1thomopoulos@gmail.com
Phone: 0452 644 354
We are committed to ensuring the privacy and protection of your Personal Information. Thank you for trusting KPS Digital with your data.